Shipping Policy
Effective Date: 02/27/2025
Thank you for shopping at NFLSVG.com. As we specialize in digital downloads, our shipping policy is tailored to ensure a seamless experience for our customers. Please review the following details regarding how you will receive your purchased digital files.
1. Digital Product Delivery
- All products on NFLSVG.com are digital downloads; no physical items will be shipped.
- Once your payment is successfully processed, your purchased files will be available for instant download.
- An order confirmation email containing the download links will be sent to the email address provided during checkout.
- You can also access your downloads anytime by logging into your NFLSVG.com account and visiting the “Downloads” section.
2. File Formats & Compatibility
Our digital downloads typically include the following formats (as applicable):
- SVG – Scalable Vector Graphics (for Cricut, Silhouette, Adobe Illustrator, etc.)
- PNG – High-resolution image (300 DPI, transparent background)
- DXF – Cutting file (for Silhouette Studio Basic)
- EPS – Editable vector file (for Adobe Illustrator, CorelDRAW, etc.)
- PDF – Printable file format
If you encounter any issues with file compatibility, please contact our support team.
3. Download Issues & Troubleshooting
If you do not receive your download email or are unable to access your files, please follow these steps:
- Check your spam/junk folder for the email.
- Ensure that you are logged into the correct NFLSVG.com account used for the purchase.
- If the issue persists, contact our support team at [email protected], and we will assist you as soon as possible.
4. Refund & Exchange Policy
- Due to the nature of digital products, we do not offer refunds or exchanges once files have been downloaded.
- However, if you receive a corrupt or incorrect file, please contact us at [email protected], and we will gladly assist with a replacement.
5. Contact Information
For any inquiries related to downloads, file access, or any other concerns, please contact us:
📍 Address: 200 E Pratt St, Baltimore, MD 21202, United States
📧 Email: [email protected]
Thank you for choosing NFLSVG! We appreciate your business and look forward to helping you with all your digital design needs.